Keeping Promises

2/6/2023 (Permalink)

Promises kept`

As we enter our 40th year as a SERVPRO franchise, I think to myself about the promise that we make to each and every customer.

We tell every customer that we are going to our level best to exceed every expectation that they have for our services.

The most important promise that I give is one that the head of State Farm Premium Service Program taught me many years ago....

Communicate, communicate, communicate!

Every project, be it water, fire, mold, etc. has it's bumps, changes, unforeseen developments and pivots.

What is crucial is constant contact and updates to the customer. Even when it may be a not so fun thing to relay. We know that talking with the client and explaining a "bump", the customer is reassured in our professionalism by our communication.

Building trust and repeat calls is built on Communication and Keeping the Promise!

SERVPRO Is the Restoration Team for You | SERVPRO® of Tallahassee

8/4/2022 (Permalink)

SERVPRO of Tallahassee, the Best in Tallahassee

Here at SERVPRO of Tallahassee, we are an independently owned and operated location, so we fully understand what it takes to run a successful business. In addition to tackling the daily challenges of a business, you also have to worry about how to handle any sort of natural disaster situation if one were to come our way.

We all know that we can’t control the weather or prevent natural disasters, but we can still be prepared for them.

In addition to suffering damages to your beloved business, you can also end up sustaining damages to your home. Recovering from a disaster can be hard enough without having to deal with two locations!

Preparing your household for any sort of threat by creating an emergency plan helps keep your whole family involved in the process.

The American Red Cross operates an amazing website that collects data and resources from around the country to help offer suggestions on how to prepare for natural disasters. In addition to the ARC, the Tallahassee Division of Emergency Management has a fun website that breaks down the various threats we face and how to prepare for them.

Whether you run a business in the Tallahassee area or own a home here, you will likely experience some degree of damage at some point. In each case, quick action is required to ensure there are no lasting damages.

You’ve Found the Business Partner You’ve Been Looking For | SERVPRO® of Tallahassee

3/18/2022 (Permalink)

HELP!

As a manager or owner of an organization, you are well aware of the inherent obstacles associated with maintaining smooth operations. It’s reasonable that you’ll need every available hand to stay afloat. Businesses like yours are often compelled to close their doors permanently as a consequence of downtime or losses incurred as a result of a property damage occurrence.

When your organization needs cleaning and restoration services, it already has a dependable business partner in Tallahassee on standby. SERVPRO has the knowledge, equipment and expertise to handle a broad range of business cleaning and restoration needs. It’s as if you have a hidden dedicated business partner overseeing every area of your activities.

Large Loss Recovery. Fires, storms and floods are among the most common causes of financial loss for businesses nationwide, and they have the potential to cause far more harm if immediate action is not taken. When you contact SERVPRO, you are contacting a team of highly trained specialists who are ready 24 hours a day, seven days a week to provide proven emergency services and assist you in regaining your footing quickly and thoroughly after a disaster.

Emergency Ready Plan. If your business is prepared, recovery plans can begin prior to the occurrence of a disaster. We can help you in selecting the most effective response by developing an Emergency Ready Plan that is instantly deployed in the event of an emergency. During a crisis, you may need an emergency chain of command, alternate meeting or work locations, or a variety of other requirements, and we’ll set you up with a single button push that initiates all of these preparations.

Cleaning of All Kinds. We have a solution for any cleaning situation, from trauma scene cleanup and safe biohazard removal to routine cleaning and restoration requirements such as carpet and upholstery cleaning. We’ve been in this field for a lengthy period of time and have seen and cleaned almost everything.

Restoration Services. Flash floods may occur as a result of a severe storm. Interns may inadvertently cause a fire. Water damage might arise from a burst water main. All of these conditions need cleaning and restoration, which is SERVPRO’s bread and butter. You can rely on us to bring the spark back to your company after a property damage disaster.

Industry Specialization. We can help businesses in any industry since we have spent decades developing a knowledge of their particular needs. We are ready to tackle any cleaning or restoration requirements your business may have, regardless of how unique or specific they are.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

Our Employee of the Month for July 2019!!!!

8/1/2018 (Permalink)

Every month our team at SERVPRO of Tallahassee takes a vote for employee of the month. Our vote is comprised of a blind ballot where each of our team members are given a ballot and they vote for the individual who they feel should be recognized as employee of month. Additionally, we count customer compliments as a vote too. So each month we keep a record of compliments our team receives either as a whole or individually for that month. We tally each compliment as a vote. So, at the end of month, we not only count our own votes but essentially the votes of the community members we service as well. 

With that said, SERVPRO of Tallahassee would like to take a minute to give praise to one of our highly trained production technicians, Robert Philbrick, for receiving employee of the month for the month of July. Thank you Robert for your long hours and dedication. Robert is helping bring the brand to life with his hard work and compassion shown in the field. Thank you Robert for being part of our team!!!